Shipping Policy
Last updated: January 2025
Delivery Time
All orders are delivered within 7–10 business days. You will receive tracking information by email once your order ships.
Shipping Rates
- Free on orders over $299.
- Flat rate of $12.95 on all other orders.
International Shipping
We ship to select international destinations within 7–10 business days. International orders may be subject to import duties and taxes, which are the responsibility of the customer.
Large & Heavy Items
Ride-on mowers and large equipment ship via freight carrier within the same 7–10 day window. Delivery windows will be scheduled by our logistics team.
Order Tracking
A tracking number will be emailed once your order has shipped. Track your order at the carrier's website or via the link in your confirmation email.
Lost or Damaged Shipments
If your order arrives damaged or does not arrive within the estimated window, contact us at terrapro-supply@outlook.de within 7 days of the expected delivery date.
Contact
TerraPro Supply Co. · 367–375 Queen's Road Central, Unit 1603, Sheung Wan, Hong Kong · Company Registration No. 74386157