Shipping Policy

Last updated: January 2025

Delivery Time

All orders are delivered within 7–10 business days. You will receive tracking information by email once your order ships.

Shipping Rates

  • Free on orders over $299.
  • Flat rate of $12.95 on all other orders.

International Shipping

We ship to select international destinations within 7–10 business days. International orders may be subject to import duties and taxes, which are the responsibility of the customer.

Large & Heavy Items

Ride-on mowers and large equipment ship via freight carrier within the same 7–10 day window. Delivery windows will be scheduled by our logistics team.

Order Tracking

A tracking number will be emailed once your order has shipped. Track your order at the carrier's website or via the link in your confirmation email.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the estimated window, contact us at terrapro-supply@outlook.de within 7 days of the expected delivery date.

Contact

TerraPro Supply Co. · 367–375 Queen's Road Central, Unit 1603, Sheung Wan, Hong Kong · Company Registration No. 74386157